Faq Section

How much weight can a bulk bag hold?

The weight that can be held in a bulk bag varies by the bag based on the needs of the customer. The safe working load (SWL) can be anywhere from 500 kg to 2000 kg. The SWL is listed on each item listed on the E-Shop.

What are the bags made of?

Our bags are made of woven Polypropylene

Is there a minimum order?

There is no minimum order quantity.

Is there a limit to the quantity that I can order for?

No. However, in some cases where the order quantities are large, we may verify in order to ensure your security, to confirm that you have indeed ordered for these merchandise.

What is the typical lead time from when the order is placed?

Bags will be shipped within 3-5 days from the time the order is placed.

How will the bags be delivered?

Depending upon location it will take between 1-7 days for our logistics partner to deliver the bags.

Can I change shipping address of the order?

You can change the shipping address before your order is billed and shipped by calling Customer Care on +91-99798 80522 9:00 am to 6:00 pm Monday to Saturday. We will do our best to ship to the new address.

What type of payment is accepted?

Currently we accept VISA & MASTER Credit Cards and Debit Cards (if your issuing bank has enabled them for online transaction) & American Express Cards, Net Banking with more than 40 Banks.

Do you have Cash on Delivery Option?

No, not currently, but we do intend to start the COD service very soon.

When would the payment be deducted from my card account? Would I be charged as soon as I complete ordering online?

Yes, an amount equal to your total order value will be blocked against your credit / debit card limit, as soon as you complete the transaction. In the unlikely event that we are unable to ship your full order, You shall not be charged for any items which are not delivered to you, or shall receive a full refund for the amount of such undelivered shippment.

Is Stop-payment allowed in case I realize my card has been misused or a purchase made fraudulently?

You will need to report the incident to your card issuing bank.

What should I do if my credit/debit card has been compromised when I am trying to make a payment online?

a) Please refer our privacy policy, which mentions that we do not collect or receive your credit card information, and this is collected directly on the Bank’s payment gateway.

b) If you believe that your credit card has been compromised, then please immediately report the incident to your card issuing bank.